Life-Long Learning Manager SAGE

Services and Advocacy for GLBT Elders (SAGE) – New York, NY

Life-Long Learning Manager: The Life-Long Learning Manager will enhance the wellness of LBGT older adults by creating and implementing programs at SAGE ISCs across New York City that respond to their needs and lead to healthy, active aging in their community.

Life-Long Learning Manager SAGE

Services & Advocacy for GLBT Elders (SAGE) is the country’s largest and oldest organization dedicated to improving the lives of lesbian, gay, bisexual and transgender (LGBT) older adults. Founded in 1978 and headquartered in New York City, SAGE is a national organization that offers supportive services and consumer resources for LGBT older adults and their caregivers, advocates for public policy changes that address the needs of LGBT older people, and provides cultural competency training for aging providers and LGBT organizations, largely through its National Resource Center on LGBT Aging and its growing social entrepreneurship project. With offices in New York City, Washington, DC and Chicago, SAGE coordinates a growing network of 27 SAGE affiliates in 20 states and the District of Columbia.

SAGE was recently awarded funding by the New York City Council to expand its Innovative Senior Center model for LGBT older adults to four additional sites: Bronx, Brooklyn, Staten Island and Harlem.The program’s theory of change is based on a whole-person wellness model and seeks to provide specific interventions targeted to the improving outcomes in each of the domains of wellness based on the needs of the specific communities and/or individuals involved. Under this Project, each new site must implement the model and meet specific contract deliverables as defined by the Department for the Aging. SAGE is now recruiting two (2) Program Managers for this Project. These positions report to the Director of SAGE Centers and are full-time.

These managers will be responsible for developing and delivering new programming with measureable outcomes based on the unique needs of the community. S/he will need to engage in site-specific needs assessments, program design and outcome measurement.S/he will collaborate with Project staff; contracted instructors and volunteer teachers to ensure innovative interventions with measurable outcomes are designed and delivered to LGBT elders.S/he will deliver programs and coordinate the work of other teachers/trainers contributing to the overall wellness of LGBT older adults.

Key Responsibilities:

• Understand and guide the effective implementation of the ISC program model across sites;
• Program design and implementation, including conducting needs assessments, designing specific or tailored interventions to meet those needs, and program evaluation and monitoring;
• Develop interventions that can potentially lead to new evidence-based practices;
• Deliver and/or train site staff or consultants to deliver new interventions under the program model;
• Identify and recruit consultants/teachers/service providers with expertise to deliver innovative, culturally competent, evidence-based programming at various sites;
• Ensure sufficient quantity and quality of programming at each site to meet program outcome and contract deliverables;
• Collaborate with Project staff to facilitate cross-site learning and sharing of best practices;
• Support site managers in the development of processed and systems to ensure timely collection of client and service delivery data and related data entry;
• Complete administrative paperwork and assist in DFTA reporting process;
• Represent SAGE ISCs at community events (e.g. health fairs, pride festivals); and
• Other tasks and duties as assigned by the SAGE Center Director.

Required Skills/Qualifications:

• A master’s degree in social work, public administration or equivalent degree in a related field, plus a minimum of 5 years’ experience in a non-profit setting. Substantial work experience (7+ years) in non-profit program development and management, with a focus on aging and/or LGBT communities may be substituted for master’s degree;

• Entrepreneurial, independent thinker who is self-directed, creative and able to complete tasks with limited supervision;
• Experience with effectiveness-based program development and implementation;

• Capacity and a desire to gain new skills and knowledge to drive innovative programming;

• Understanding of performance measurement and management;
• Ability to manage multiple projects, prioritize activities and meet deliverables under deadlines;
• Excellent written and verbal communication skills, including public speaking;
• Computer proficient, including Outlook, Word, Excel, PowerPoint;
• Familiarity with data collection and management, including reporting;
• Exceptional interpersonal and leadership skills with ability to integrate perspectives and needs of diverse constituencies while working in partnership with others; and
• A commitment to the issues, constituencies and values of SAGE.

Strongly Desired Qualifications:

• Substantive work experience in the field of aging and/or service provision to LGBT constituencies;

• Familiarity with the history and issues facing marginalized older adults;

• Familiarity with DFTA reporting procedures or other similar systems;

• Fluency (verbal and written) in Spanish; and

• Familiarity with and connection to diverse communities in NYS, especially in neighborhoods outside Manhattan.

EOE Employer: SAGE believes in equal opportunity in employment. We are committed to providing equal employment opportunity without regard to race, ethnicity, religion, gender identity, gender expression, national origin, age, citizenship status, marital status, HIV serostatus, sexual orientation, veteran status, height, weight or disability. People of color are strongly encouraged to apply.

Applications will be accepted until position is filled. To apply, please email your resume and cover letter to Ben DeMott at BDemott@sageusa.org.No phone calls please.

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