Public Benefits and Insurance Navigator

Whitman-Walker  Health (WWH) is seeking one in-person assister/Navigator  (also called Public Benefits and Insurance Navigator at WWH), to work primarily at its Elizabeth Taylor Medical Center in Northwest DC and its Max Robinson Center in Southeast DC.  This is a legal assistant/paralegal-level positions.  While the navigators/in-person assisters will be trained and supervised  by the Legal Services Department, they are part of a specialized Insurance Navigator Team that, since 2007, has worked closely with reception staff as well as medical, behavioral,  and dental staff to ensure health insurance coverage for our patients.  As part of WWH’s health reform implementation work, the Navigation Team has expanding to conduct outreach to uninsured and under-insured  DC residents in order to educate them on their full range of health insurance options under the new law and enroll them in insurance  plans that meet their needs.

Public Benefits and Insurance Navigator

At Whitman-Walker,  our commitment to “Community, Caring and Quality” really shines through! Our mission is to be the highest quality, culturally competent community health center serving greater Washington’s  diverse urban community, including individuals who face barriers to accessing care, and with a special expertise in LGBT and HIV care.  We offer a full line of healthcare services including: (1) comprehensive  outpatient offerings for medical and dental healthcare;  (2) an on-site Pharmacy; (3) legal support in the areas of access to health care, public benefits and private insurance, discrimination and workplace rights, immigration, transgender rights and others; (4) behavioral healthcare provided through individual and group therapy; and (5) confidential and anonymous HIV testing and counseling services.

Job Summary

Whitman-Walker  Health (WWH) is seeking one in-person assister/Navigator  (also called Public Benefits and Insurance Navigator at WWH), to work primarily at its Elizabeth Taylor Medical Center in Northwest DC and its Max Robinson Center in Southeast DC.  This is a legal assistant/paralegal-level positions.  While the navigators/in-person assisters will be trained and supervised  by the Legal Services Department, they are part of a specialized Insurance Navigator Team that, since 2007, has worked closely with reception staff as well as medical, behavioral,  and dental staff to ensure health insurance coverage for our patients.  As part of WWH’s health reform implementation work, the Navigation Team has expanding to conduct outreach to uninsured and under-insured  DC residents in order to educate them on their full range of health insurance options under the new law and enroll them in insurance  plans that meet their needs.

Primary Essential Duties

We are seeking one certified DC Health Link in-person Assister (IPA)/Navigator  to join our team to be a part of our outreach efforts to connect uninsured DC residents to insurance  options.  The assister/Navigator  will provide critical outreach, education, and counseling for consumers/patients seeking insurance.   The assister/Navigator  will screen for insurance  options and assist eligible clients to apply for insurance through the DC Health Benefit Exchange or
other relevant options.  The assister/Navigator  will assist with both Qualified Health Plan options as well as public insurance  options, including but not limited to Medicaid, Medicare,  Medicare Savings Programs, the DC Healthcare Alliance, HIV/AIDS-specific  public benefits (including AIDS Drug Assistance Programs and AIDS Insurance Assistance Programs),  and any other public health insurance  options for our clients.  They will explain the different options available through the Exchange or public insurance, the plan’s affordability and cost-sharing structure, and the consumer rights available under these options.  The individual hired for this position will

Working Conditions:

Working conditions for this position are normal for an office environment.  Individual may be required to work evenings and I or weekends and be flexible to staff outreach events.

Physical Demands:

Lifting: No more than 20 lbs. and infrequently. Movement: Standing arid sitting for long periods. Visual: Long periods on computer.

Communication:

Direct and indirect communication. Written and verbal acuity.

Whitman-Walker is an equal employment opportunity employer and does not discriminate against applicants, its employees or former employees on the basis of race, color, religion, gender, marital status, sexual orientation, national origin, age, disability, veteran status and gender identity.  For accommodation in the application process, please contact Human Resources.

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