Social Media & Project Specialist

CenterLink: The Community of LGBT Centers – Fort Lauderdale, FL

Are you a hotshot with great organizational skills, a real interest in LGBT wellness, and desire to really make a difference on a national project? LGBT HealthLink is looking for one superstar to round out our small team. LGBT HealthLink is a CDC-funded project that works to change norms on tobacco, cancer, and wellness in LGBT communities and change norms on LGBT inclusion in the public health community. Want to make a difference and know you have the skills to impress us? The ideal project specialist will have at least a few years of work experience, strong skills in a variety of office software, be self motivated, good at prioritization, great at details, have substantive experience in cross-cultural workspaces, and LOTS of social media chops (do you know what a Klout score is? Do you often find yourself thinking in 140 characters?).

Social Media & Project Specialist

Function:
Under the supervision of the LGBT HealthLink Administrator, the Social Media & Project Specialist will focus on social media implementation and assist with projects designed to enhance the uptake of tobacco & cancer & wellness best practices by LGBT community organizations and public health entities, as well as provide administrative support to LGBT HealthLink.

Representative Duties:

• Responsible for the ongoing management and growth of LGBT HealthLink’s social media presence in alignment with business strategies and direction.
  • Collaborate with staff to develop marketing and communications plans that leverage the social media space.
  • Responsible for developing content across owned and earned social channels. This could include blog posts, tweets, status updates, pins, photos and videos.
  • Creates, manages and grows business presence across social media channels, including, but not limited to blogs, Twitter, Facebook, Pinterest, LinkedIn, YouTube and Instagram.
  • Leverages measurement tools to provide progress reports and mine insights, while continually finding ways to improve on those metrics through testing and new initiatives
• Assists in the implementation of action plan support systems as specified by protocol objectives
  • Assists in maintaining the quality of all written and computerized LGBT HealthLink correspondence.
  • Maintains complete and current contact information on all LGBT HealthLink participants
  • Generates and disseminates routine communication pieces as assigned.
  • Maintains training to manage LGBT HealthLink data in designated electronic formats, is responsible for entering, verifying and managing those data accordingly.
  • Maintain multiple social media accounts based on Social Media best practices
• Utilizes written and verbal communication to contribute to the effective functioning of LGBT HealthLink
  • Maintains current knowledge of tobacco research by reading medical journals, articles and other related publications, attending conferences, seminars, forums, trainings and other available presentations
• Provide administrative support to the LGBT HealthLink
  • Assist in the coordination and hosting of meetings
  • Responds to or refers all frontline phone or email communications about LGBT HealthLink to the appropriate staff.
  • File, fax and photocopy materials
  • Assist with online research as needed
  • Assist in maintaining an inventory and ordering supplies
  • Assist in preparing individual and bulk mailings in support of LGBT HealthLink’s activities
  • Prepare and disseminate minutes of various meetings
  • Perform data entry and database maintenance
  • Coordinate Steering Committee and sub-committee activity Communications Meetings/ conference calls
• Meets Agency Participatory Expectation
  • Adheres to all organizational policies and procedures
  • Participates in quality assessment and improvement activities as requested
  • Adheres to the highest principles of patient and client confidentiality
  • Attends all required meetings, in-services and professional trainings
  • Maintains professional competence necessary to perform job responsibilities; maintain and provides agency with records of continuing education activities.
  • Serves on agency committees and in professional organizations when requested

Perform related duties as required

Education:
Bachelor’s degree is preferred.

Minimum of high school graduate or equivalent required.

Experience/Other Requirements:

• Two years of office experience required
• Ability to use effective communication (written and verbal) skills
• Working knowledge and real-world experience in planning, managing and executing social media initiatives
• Real-word experience planning social media programs that span owned (eg Blogs), earned (eg Facebook) and paid (sponsored tweets)
• Database management, MS Office and web design experience highly desirable.
• Ability to work well in a small team setting, handle multiple tasks, prioritize assigned duties, and work independently is essential.
• Strong organizational skills required
• Strong interest in wellness/fighting cancer & Big Tobacco and LGBT health equity/ public health highly preferred
• Ability to work harmoniously with diverse groups of individuals (both in an office, as well as remotely)
• Experience building work relationships long distance is strongly preferred (The LGBT HealthLink team works remotely)
• Experience working across ethnically and racially diverse communities required; demonstrated successes in cross-cultural collaborations preferred.
• Must have working knowledge of social media platforms, demonstrated history with building social media presence preferred.

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