• Perform/complete processing of specimens from daily clinic primary care schedule for delivery to Howard Brown contract laboratories: process orders for contracted laboratories, ensure proper handling, temperature, and delivery; maintain specimen integrity and order accuracy. Prepare specimens for shipment to external laboratories ensuring that specimens are ready and picked up by courier in accordance with designated courier schedule.
• Perform onsite, rapid HIV testing as part of the Walk-In/STI Services Program; maintain all logs and pickup schedules for specimens going to the IL State Lab and the Chicago Department of Public Health Laboratory. Maintain specimen integrity and accuracy.
• Attend to phone calls, phone notes and chart flags for lab result critical values and abnormal results. Forward them to the appropriate clinical staff in a timely manner. Monitor test results and ensure proper resulting to patient charts.
• Maintain designated training manual for client services and specific research laboratory procedures. Complete ongoing training with procedures and protocols.
• Work with specific research project coordinators on designated research projects to ensure appropriate laboratory processing as dictated by research protocols. Ensure that specimens are processed in accordance with clinical research protocols. Maintain updated IATA shipping certification.
• Maintain and upkeep all laboratory equipment according to Howard Brown standards.
• Carry out policies and procedures developed to maintain infection control and safety according to OSHA Laboratory Safety Guidance and Blood Borne Pathogen Standards protocols; perform duties according to approved policies and procedures relating to OSHA and Universal Body Fluid precautions.
• Work with the Laboratory Services Coordinator to maintain the laboratory and its operations in accordance with OSHA standards.
• Work with clinical staff to improve procedures/flow for patient requiring laboratory testing; work with contract laboratories to maintain updated information on test offerings.
• Maintain levels of laboratory supplies as needed.
• Attend medical services and research meetings as required.
• Attend training and continuing education as required or requested.
• Communicate effectively with all team members/all staff.
• Performs other duties as directed.

QUALIFICATIONS, SKILLS AND ABILITIES:

Required:

• High School Diploma and professional training in clinical laboratory/healthcare setting is required.
• Phlebotomy license is required.
• Must be comfortable working with the LGBT community

Preferred:

• Medical Assistant license is preferred
• Previous experience working with HIV/AIDS clients
• Bilingual English/Spanish preferred.
• Knowledge and experience with laboratory regulatory rules and guidelines including OSHA, HIPAA, and JCAHO, and familiarity with CLIA laboratory environments are preferred.

WORKING CONDITIONS:

• Space is limited and must be shared for most efficient usage.
• Healthcare environment subject to high stress and a fast-pace.
• Primary work environment is a laboratory and is subject to OSHA Laboratory Safety Guidance and Blood Borne Pathogen Standards.

PHYSICAL REQUIREMENTS:

• Must regularly lift and/or move up to 25 pounds.
• Duties may include bending, standing, light lifting, carrying, and sitting for long periods.
• Follows standard precautions using personal protective equipment as required.
• Requires good manual dexterity and the ability to communicate effectively with others, including verbal and visual skills.