The Director of Programs reports to the Executive Director and is responsible for the development, implementation, management, supervision and evaluation Pridelines’ center, programs and services. As a member of the senior management team, the director of programs participates in strategic planning and budgeting initiatives in addition to problem solving. They work within the mission of the organization to provide diverse programming to the LGBT and ally community in an affirming, compassionate, and safe environment.
The Director of Programs primary responsibility is to oversee the coordination and administration of ongoing programs including planning, organizing, staffing, leading, and controlling program activities. Programs include but are not limited to: community support groups, youth programs, youth enrichment activities, youth outreach, health outreach, community training and education, volunteer coordination, service referrals, and diversity, arts, advocacy, & culture.
Director of Programming Pridelines Youth Services
- Program Development and Delivery:
- Develop and maintain sustainable community support programs with measurable outcomes
- Responsible for the implementation, management, supervision and evaluation of programs
- Ensure consistency of quality, accountability and high standards in all programs; this includes providing training for staff/volunteers and developing procedures, models, and comprehensive structural frameworks of support
- Analyze trends within programs, identifying issues and developing and implementing solutions
- Assesses community needs and communicates with stakeholders to gain community support and to solicit input to create and enhance population specific and culturally relevant programming
- Develop, implement and evaluate recruitment and training strategies to expand the number of volunteers to support the programs
- Develop, implement and evaluate recruitment strategies to expand the number of clients participating in the programs
- Collaborate with Director of HIV Programs and Services to create system of statistical records to track all programs and services in the agency database
- Work in conjunction with the Director of Development to write proposals to apply for public and private funds
- Maintain fiscal controls to ensure all programs are within the scope of the annual budget and make appropriate adaptations to programs as funding streams change
- Management of Program Staff/Volunteers:
- Develop a cohesive staff team who support and respect each other, the clients, and the organization
- Recruit, direct, and plan the work of the program coordinators including supervision and evaluation, training and team building
- Organize and attend departmental meetings to maintain effective communication
- Ensure adequate and qualified volunteers to carry out the program activities
- Responsible for the selection, hiring, coaching, and discipline of program volunteers and employees
- Identify learning needs for program and service volunteers/staff, and for the agency as a whole, and assist in providing needed training
- Agency Management:
- In the absence of the executive director, to deal with the day to day operations of Pridelines and the center in conjunction with the senior management team, including liaising with the board of directors
- Assist Executive with the development of the agency program budgets and to monitor and be accountable for all program and service expenditures
- Advise the Executive Director about programs and policies appropriate to the mandate of the agency
- Active participant in the senior management team of Pridelines
- Community and Committees:
- The director of programs participates actively as an agency representative in collaborative partner networks and in related community activities.
- Responsible for the expansion of the programs, identifying and forming community partnerships to enhance and increase the number of programs offered by Pridelines, specifically at the center when appropriate.
- The director of programs is responsible for supporting agency committees as appropriate
- When appropriate opportunities arise, the director will participate in national and regional committees. The director will attend regional meetings, workshops, and conferences and visit other LGBT agencies for observation and technical assistance in building capacity when budget allows.
Qualifications:
- A graduate degree in Social Work, Psychology, or related field i.e. organizational management, human services, public health, or education
- Minimum of 3 years required experience in a related field
- Familiarity with, and a passion for LGBT issues
- Personal qualities of integrity, compassion, positive leadership, “can-do” attitude, flexibility, a sense of humor, and the capacity to exercise discretion and independent judgment as well as work and as part of a team
- Strength in recruiting, managing, developing, and retaining individuals, empowering them to utilize their expertise and elevate their levels of responsibility, span of control, and performance
- Understanding of working with diverse populations that leads to client centered support services
- Able to establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.
- Assesses situations to determine the importance, urgency and risks, and makes clear decisions which are timely and in the best interests of Pridelines and the center; Sets priorities and monitors progress towards goals.
- Demonstrated success developing and evaluating program models, and selecting and operationalizing innovative programs
- Speaks, listens and writes in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
- Understands ethical behavior and business practices and ensure that own behavior and that of others is consistent with these standards
- Ability to travel and/or commute locally and long distances
- Willing to work evenings, weekends and weekdays
- Able to prioritize multiple projects and manage frequent interruptions
- Proficient in using technology as a reporting tool and experience working with information technology staff to develop and implement program evaluation and reporting systems
- Proficient computer skills and experience with Microsoft Office (required), Cross functional database systems, specifically Apricot (preferred)
- Must be able to pass a Level 2 Background Clearance
All employment submissions must include a cover letter stating the position of interest, and salary requirement, with an accompanying resume. Applicants must demonstrate the appropriate experience and background as described within the position announcement. Incomplete submissions or those not stating a salary requirement may not be considered.
Pridelines Youth Services is an Equal Opportunity Employer. You are encouraged to apply regardless of your race, ethnicity, national origin, ancestry, sex, gender identity, marital status, religious creed, sexual orientation, veteran status, or age.
You are also invited to self-identify if you believe you may be covered by the ADA (Americans With Disabilities Act) and wish to benefit from the protections afforded you.
Pridelines Youth Services requires that all employees, contractors and volunteers provide a Level 2 Background Clearance prior to being hired.
Please submit cover letter and resume to Victor@Pridelines.orgDirector of Programming Pridelines Youth Services
Pridelines Youth Services is dedicated to educating youth ages 13-20 in a safe nurturing environment and to promote dialogue that results in positive development and social change. Pridelines is the only Miami-Dade organization that provides services exclusively to GLBTQ youth. Since its inception in 1982, Pridelines has offered GLBTQ youth a safe space where they can develop a better understanding of themselves, socialize in a healthy, nurturing environment, explore their identity, and plan their educational and future goals. We are proud of our successful “graduates”, and the impact they have made on our community. Yet we can’t do it alone. We need your involvement to make both “Welcome to the Jungle” and our service programs a success. Here’s how you can help make a difference:Become an event sponsor Become a Sponsor Donate items/services for our silent auction Silent Auction Form Attend the celebration …Advertise in our event program
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