ESSENTIAL JOB FUNCTIONS:

• Work with the Associated Director of Economic Development and team to develop and implement program goals, plans, and timelines.
• Conduct intakes, assess client services eligibility, identify immediate needs, provide employment services, and link them to the appropriate services.
• Support the Trans Employment Program’s (TEEI) mentorship services including recruiting program participants, monitoring mentoring relationships, conducting activities or networking groups for mentors/mentees, and develop further systems to increase program efficiency. Recruit, train and support professional mentors and connect with Employment Specialist to identify mentees and match mentors.
• Provide vocational case management services and retention support to transgender, gender non-conforming participants.
• Assist in writing and development of program materials and resources, including outreach materials, referral resource materials, and resources for program participants, social media based outreach materials and other program materials.
• Support administrative and client retention services including program evaluation, accurately documenting client services, and collecting and entering client data.
• Support the outreach efforts for Center’s TEEI and Employment Services programs, including: conducting recruitment at external events, planning and coordination of special events, drafting of communications and outreach materials, serving as a liaison for referral agencies, and development/ maintenance of outreach database / contact lists.
• Provide other program support including; attending collaborative meetings, monitoring the activities of partners, serving as a liaison for all activities related to the mentoring program and/or collaborative activities, assist in preparation of client services data for program and grant reports, and other activities to support the Employment Services programs.
• Actively participate as a member of the Economic Development Department, including supporting program activities and general Center functions as appropriate.
• Develop and maintain community resources. Schedule and conduct outreach with outside agencies to increase referrals and awareness of the Center’s Employment Services programs including the Center’s Trans Employment Program (TEEI).
• Perform other related duties as assigned by supervisor.

Qualifications & Experience

• Sensitivity and commitment to the transgender community and familiarity with the diversity of transgender, lesbian, gay, and bisexual identities and experiences are required. Experience working with the transgender community is required.
• A minimum of one year of experience in workforce development or employment services, community development, case management, volunteer management and/or related experience. Additional related experience will be considered.
• Spanish bilingual skills highly desired. Fluency in English is required.
• Detail-oriented, hardworking, and able to complete paperwork accurately and in a timely manner.
• Understanding of local resources, local and state employment laws, and employment resources for the transgender communities.
• Strong interpersonal relationship skills and ability to work both independently and within a team-oriented organizational structure. Commitment to detail and teamwork is a must.
• Strong verbal and written communications skills.
• Computer proficient in MS Office or similar programs, understanding of concept of relational database, competent in using Internet and excellent research abilities. Social media and web marketing skills a plus.
• Innovative and entrepreneurial approach, including solution oriented approaches to complex issues. Ability to adapt to changing environment and priorities.
• Commitment to the mission of the San Francisco LGBT Community Center. Experience and commitment to working in a multicultural environment.
• Must be able to work in a culturally diverse and fast paced environment.
• Requires flexibility in working some evening and/or week-end hours.

The mission of the Center is to develop programs and services that welcome the entire diversity of the LGBT community; unite our community across lines of religion, age, race, gender and economics; give visibility to the history and culture of all the diverse parts of our community; foster discussion and planning for our political and cultural future; and nurture new and start-up organizations to meet emerging community needs.

EQUAL OPPORTUNITY

The SF LGBT Center is proud to be an equal opportunity employer. The Center does not discriminate on the basis of race, color, religion, sex, gender identity or expression, national origin, ancestry, age, gender, physical or mental ability, sexual orientation or any other basis protected by the state or federal laws.

Submit both resume and cover letter expressing your interest, experience, and qualifications to: