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Context Help

If you lose your way inside our Control Panel, the very first thing you should do is click the Help button, which is visible on each page. A context menu will appear. It contains in-depth information about all the actions that you can perform on the given page. Each pop-up menu opens on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a rich variety of instructional video clips describing how to use our Control Panel. They're designed for those of you who would like to see how things are being done rather than only reading articles. Thus, anyone can quickly find their way around our hosting Control Panel by merely watching our step-by-step tutorial video clips.

F.A.Q.

If you can't find the answer you are looking for, take a gaze at our comprehensive Frequently Asked Questions section, which covers questions asked by real users and offers real solutions. We constantly update our Frequently Asked Questions section with new entries so as to embrace all the innovations and new additions to our platform.

Ticketing System

If you still can't find the answer you need in the FAQ section either, you can contact our fantastic team of support engineers available 24x7x365 and ready to assist you with any problem. Each trouble ticket you send will be responded to in less than 60 minutes (the average ticket response time being about 20 mins), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 74763

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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